global VIP experience
Driving long-term customer interaction & retention in
luxury goods & services companies
The PRE:MIND Solution
PRE:MIND’s customer recognition technology enables truly personal service, and more effective loyalty programs in luxury retail, hospitality and travel sectors.
PRE:MIND offers a unique solution for brands to build stronger customer relationships, informed by the customers’ interaction data and volunteered information.
By merging data from online and offline interactions into actionable information, PRE:MIND empowers the brand’s customer-facing personnel to offer highly curated experiences to the company’s global customer base.
It's easy to discuss whether we should be for or against using facial recognition as a widespread technology. There are benefits on a large scale, as well as definite downsides. At PRE:MIND we see one obvious issue: facial recognition is not within the individual's choice and as such the human loses all control of their own privacy.Read "Facial Recognition and Privacy Concerns"
PRE:MIND is the right compliment to my company. As an expert in networking, we didn’t know how to monetize our data nor how to deliver our customer service to them.
PRE:MIND had the answers from day one. By capturing and enriching the feedback from our customers, we are now able to give them better services and more opportunities to engage with our community.
PRE:MIND is our balance between the offline and online world.
Founder, Romero Premium Networking
At Kamooni we are creating a culture of conscious travel and believe PRE:MIND to be an extremely powerful tool. We use the technology to improve B2C user experience as well as to collect important statistics for our B2B users.
The tool greatly improves on service delivery to travellers staying at our partner establishments: From VIP treatment at reception to notifying guests of what they can do or expect from their visit, PRE:MIND has made this all possible.
Being a part of the Observatory´s culture scene requires a level of personal service that isn’t always a given in a big city. At The Armchair we facilitate that through smart use of technology.
Naturally, we welcome all, but PRE:MIND helps us give extra attention to those true supporters—from near and far.
Owner, The Armchair
PRE:MIND works with companies, universities, non-profits, and other organizations to address complex customer experience challenges on a global scale. Our partners contribute more than money. Their ideas, knowledge, and support helping us to help you build strong and lasting relationships.
Measure Your ROI
This simple tool helps you to measure your Return on Investment (ROI). Just select your industry and change the figures so it fits your current situation. Hover over the question marks for more info.
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